Joanne Heywood is an English television actress, probably best known for her role as Jessica Lovelock in Grace & Favour, a spin-off series of Are You Being Served? Born in York, Heywood was educated in York, Guildford and in Sydney, Australia. She studied musical theatre at the Guildford School of Acting and, after graduating, made her professional stage debut in 1985 production of the pantomime Jack and the Beanstalk at York's Theatre Royal. For the next decade, she regularly appeared in panto ...